Sending parcels should not feel like a puzzle. Whether you sell on eBay, Vinted, or just send a birthday gift across the country, you want something simple, cheap, and reliable. That is where Parcel2Go comes in. Parcel2Go is a UK based online parcel comparison and booking site. It lets you compare prices, delivery times, and services from big name couriers in one place. You see options from companies like Evri, DPD, UPS, and Parcelforce, then book the one that suits you.

People use Parcel2Go to save money on shipping, send items sold on marketplaces, and track parcels online without hunting across different courier websites. If you often send parcels for a side hustle or small business, it can turn a messy job into a quick daily task. Let’s walk through how it works and whether it fits your needs.

How Parcel2Go Works Step by Step (So You Do Not Waste Time)

Comparing Parcel2Go couriers and prices in one place

Parcel2Go is a broker and a comparison tool, not a courier itself. It sits in the middle. You book through Parcel2Go, and a partner courier collects and delivers your parcel.

The process starts on the home page:

  1. Enter the pickup country and postcode.
  2. Enter the delivery country and postcode.
  3. Add the parcel weight and size.
  4. Pick whether you want collection from your address or drop off at a shop.

Once you enter this info, Parcel2Go shows a list of quotes. You will usually see services from:

  • Evri (formerly Hermes)
  • DPD
  • UPS
  • Parcelforce
  • Yodel
  • DHL and others, depending on the route

You can then filter by:

  • Collection vs drop off: Choose a courier that collects from your home or a cheaper drop off service at a shop or locker.
  • Delivery speed: Economy, next day, or timed options when available.
  • Price: Lowest price first or best value.

The benefit is simple. Instead of opening five courier websites, you see all the prices and speeds in one search. This saves time, cuts down on guesswork, and often gives you cheaper rates than booking direct.

Booking your shipment on Parcel2Go without mistakes

After you choose a courier and service, you move into the booking stage. This part needs care. Mistakes here can cause delays, extra fees, or lost parcels.

The booking steps usually look like this:

  1. Enter sender details: Your name, address, email, and phone.
  2. Enter receiver details: Full name, full address, and a valid phone and email if possible.
  3. Describe the contents: What is inside the parcel, in simple terms.
  4. Add item value: This affects parcel protection and any claim if things go wrong.
  5. Choose extras: Signature on delivery, extra parcel protection, and sometimes collection windows.
  6. Review everything: Check addresses, weight, and parcel size.
  7. Pay and confirm: Pay online with card or another accepted method.

Common mistakes to avoid:

  • Wrong address: A missing flat number or wrong postcode can send your parcel on a long tour. Double check before paying.
  • Wrong size or weight: If your parcel is larger or heavier than you declared, the courier can add surcharges later. Measure and weigh at home with care.
  • Underreporting value: If you say your laptop is worth £20 to save on protection, you will only get £20 if it is lost. Always give an honest value.

Once paid, Parcel2Go gives you a label. In most cases you must print this at home and stick it on the box. Some services offer a “print in store” or label-less QR code, where the drop off point prints the label when you arrive. Read the instructions on your booking page so you follow the right method.

Tracking your Parcel2Go delivery from pickup to drop off

After booking, you get a tracking number. This is your parcel’s ID. You can track it on the Parcel2Go website or often on the courier’s own site.

Tracking usually shows:

  • Collected or dropped off
  • At depot
  • Out for delivery
  • Delivered or delivery attempt

If there is a delay, you may see messages like “delayed at depot” or “address query”. You can then decide whether to contact support.

Sharing tracking is easy. Copy the tracking link from your Parcel2Go account and send it to the buyer or receiver. For online sellers, this cuts down on “where is my parcel” messages and builds trust with customers.

Is Parcel2Go Right for You? Key Benefits, Limits, and Safety

Main benefits of using Parcel2Go for personal and business shipping

For many people, the biggest plus is price. Parcel2Go often offers lower rates than going direct to the courier, especially for small and medium parcels.

Other clear benefits include:

  • Quick comparison: See several courier options, prices, and delivery times on one screen.
  • Flexible options: Home collection, shop drop off, or locker, depending on the courier.
  • Tools for frequent shippers: Saved address book, past orders, and repeat bookings.
  • Bulk options: Some features help small businesses send multiple parcels with less effort.

If you resell on eBay, Vinted, Depop, or Facebook Marketplace, this can make daily shipping easier. You can copy and paste buyer details, use your saved addresses, and pick the best value service for each order.

Small online stores can also benefit. Lower postage costs can mean better profit or more competitive prices for customers.

Limits, hidden costs, and common complaints about Parcel2Go

No service is perfect. Parcel2Go has limits and common complaints that are worth knowing before you book.

People often mention:

  • Support can be hard to reach: Contact often starts through an online help center or chatbot. Some users find it tricky to speak with a person.
  • Claims can be slow: If a parcel is lost or damaged, the claims process can take time and requires proof.
  • Strict rules: Packaging and prohibited items rules can be strict, and not everyone reads them before sending.

There can also be extra costs:

  • Parcel protection fees: Standard cover may be low or not include certain items. Extra protection costs more.
  • Surcharges: Wrong size or weight, remote areas, or address changes may add fees after the parcel is sent.

To avoid trouble, always:

  • Read size and weight guides.
  • Check the prohibited and restricted items list.
  • Read the terms for parcel protection and claims before you pay.

How safe and reliable is Parcel2Go for valuable items

Safety depends on both Parcel2Go and the courier you choose. Parcel2Go connects you with the courier, but the courier handles your parcel.

Parcel protection is insurance style cover for loss or damage. Many services include a basic level, such as £20 or £50. If your item is worth more, you can buy extra cover up to a higher limit.

Honest value is key. If your parcel is worth £200, state £200. If you state £40 to save on protection and something goes wrong, you will not recover the full amount.

For higher value items:

  • Use strong boxes and plenty of padding.
  • Seal all seams with quality tape.
  • Take photos of the item and packaging before sending.
  • Keep proof of postage and any receipts.

If something does go wrong, you usually start a claim through Parcel2Go, not the courier. They then work with the courier in the background. You will need:

  • Your order and tracking numbers.
  • Photos of damage and packaging, if relevant.
  • Proof of value, for example an invoice or marketplace receipt.

Claims can take time, so keep your buyer updated if you sell online.

Parcel2Go tips to save more money and avoid shipping headaches

A few habits can save cash and stress:

  • Measure and weigh parcels at home with care, then round up a little to avoid underpayment.
  • Compare slower vs faster services and only pay for speed when you need it.
  • Group shipments when it makes sense, for example one parcel with two items instead of two separate parcels.
  • Pick drop off services when they are cheaper and fit your routine.
  • Look for promo codes or loyalty tools inside your Parcel2Go account.
  • Keep receipts, tracking info, and label copies until the parcel is delivered.

For small businesses, set clear shipping rules for customers, such as cut off times and delivery estimates. You can also save shipment templates inside Parcel2Go for repeat orders to speed up daily shipping.

How to Get Started With Parcel2Go Today (With Simple Next Steps)

Creating your Parcel2Go account and setting up your first shipment

You can book as a guest, but having an account saves time. It keeps your addresses, past orders, and tracking in one place.

A simple starting path:

  1. Go to the Parcel2Go website and click sign up.
  2. Create an account with your email and a strong password.
  3. Confirm your email address.
  4. Add your main sending address in the account settings.
  5. Measure and weigh your parcel at home.
  6. Use the quote tool to compare services for your route.
  7. Pick the courier and service that match your budget and timing.
  8. Book the shipment, enter full sender and receiver details, and pay.
  9. Print the label or prepare your QR code if using a print in store option.
  10. Drop off the parcel or wait for the collection at the set time.

After that, you can log in to your account to see all your active and past shipments in one dashboard.

When to contact Parcel2Go support and what to prepare first

Sometimes you will need help. Common reasons include:

  • Tracking has not updated for a while.
  • A driver missed a collection.
  • You need to update an address or contact details.
  • You want to start a claim for a lost or damaged parcel.

Before you contact support, get a few things ready:

  • Your Parcel2Go order number.
  • The courier tracking number.
  • Time and place of drop off, or collection details.
  • Photos of damage and packaging, if you have a problem with a delivered item.

You can usually start with the online help center, chat, or a support ticket. Clear information and a calm tone help speed the process, even if you feel frustrated.

Conclusion

Parcel2Go gives you a simple way to compare many couriers and book parcel delivery in one place. For regular shippers, side hustlers, and small shops, it can cut costs, save time, and keep all your tracking in a single account.

The main strengths are price, choice, and quick comparison. The main cautions are to read the rules, pack well, and understand how parcel protection and claims work before you send anything valuable.

If you are unsure, start small. Try Parcel2Go with a low value parcel, learn the steps, and build your own routine. With a bit of care at the start, you can turn shipping from a headache into a simple daily task.